Welcome to Kulya Institution. These Terms of Service ("Terms") govern your access to and use of the website kulyainstitution.com (the "Site"), and any courses, content, or services we provide, including our Driving Theory Courses and Languages Courses (collectively, the "Services").
By accessing or using the Site, creating an account, or purchasing a course, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.
## 1. Who We Are
Kulya Institution is an educational provider based in Brescia, Italy, offering driving theory preparation and language courses. You can contact us at:
- **Email:** info@kulyainstitution.com
- **Phone:** +39 379 150 4499
- **Address:** Brescia, Italy
## 2. Eligibility and Accounts
- You must be at least 16 years old to create an account or purchase a course. If you are under 18, you confirm you have permission from a parent or legal guardian.
- You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
- You agree to provide accurate, current, and complete information when registering.
- We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
## 3. Courses and Content
- Our Driving Theory Courses and Languages Courses are provided for educational purposes. Completing a course does not guarantee passing any official examination, driving test, or language certification administered by a third party (e.g., government transport authorities or language certification bodies).
- Course content is protected by copyright and other intellectual property laws. You may not copy, redistribute, resell, or publicly share course materials without our written permission.
- We may update, modify, or discontinue course content at any time to keep materials accurate and current.
## 4. Purchases, Payments, and Pricing
- Course fees are displayed in the applicable currency at checkout and must be paid in full before access is granted, unless otherwise stated.
- We accept payments through the methods displayed at checkout, which may include major debit/credit cards, Apple Pay, Google Pay, PayPal, Skrill, and Payoneer. Payments are processed securely by our third-party payment processors; we do not store your full payment card details.
- All prices are subject to change. Changes will not affect courses already purchased.
- You are responsible for any taxes applicable to your purchase under the laws of your country of residence.
## 5. Refunds and Cancellations
- Refund requests must be submitted in writing to info@kulyainstitution.com within **14 days** of purchase, provided you have not completed a substantial portion of the course content.
- Once a course has been substantially accessed or completed, it is no longer eligible for a refund, except where required by applicable consumer protection law.
- Refunds, where approved, will be issued to the original payment method within a reasonable time.
- We reserve the right to deny refund requests that appear abusive or made in bad faith.
## 6. Acceptable Use
When using the Site, you agree not to:
- Share your account or course access with others without authorization.
- Attempt to copy, scrape, reverse-engineer, or redistribute course content.
- Use the Site for any unlawful purpose or in a way that could damage, disable, or impair the Site.
- Upload or transmit viruses, malicious code, or unauthorized advertising.
- Impersonate any person or entity or misrepresent your affiliation with anyone.
We reserve the right to suspend or terminate access for users who violate these rules.
## 7. Intellectual Property
All content on the Site — including text, graphics, logos, course materials, videos, and software — is the property of Kulya Institution or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you ownership of any content; you receive only a limited, non-transferable license to access purchased course materials for personal, non-commercial use.
## 8. Third-Party Links and Services
The Site may contain links to third-party websites or services (e.g., payment processors, social media, embedded content). We are not responsible for the content, accuracy, or practices of any third-party sites, and inclusion of a link does not imply endorsement.
## 9. Disclaimer of Warranties
The Site and Services are provided on an "as is" and "as available" basis. Kulya Institution makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of course content, or that the Site will be uninterrupted or error-free. Course materials are for educational preparation only and do not replace official study materials issued by relevant authorities.
## 10. Limitation of Liability
To the maximum extent permitted by applicable law, Kulya Institution shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services, including but not limited to failure to pass an official examination or test. Our total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid for the relevant course.
Nothing in these Terms limits any liability that cannot be excluded under Italian or EU law, including liability for death or personal injury caused by negligence, or fraud.
## 11. Termination
We may suspend or terminate your access to the Site or Services at any time, with or without notice, if we reasonably believe you have violated these Terms. You may stop using the Site and close your account at any time by contacting us.
## 12. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
## 13. Governing Law and Jurisdiction
These Terms are governed by the laws of Italy, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Brescia, Italy, except where mandatory consumer protection laws provide otherwise for consumers residing in the EU.
## 14. Contact Us
If you have questions about these Terms, please contact us:
- **Email:** info@kulyainstitution.com
- **Phone:** +39 379 150 4499
- **Address:** Brescia, Italy
